Tampa, Florida - July 22, 2014 - Forceworks, in only their third year as a
Microsoft Partner, picked up their first Partner of the Year Award at
Microsoft’s Worldwide Partner Conference this week in Washington D.C.
Forceworks, based in Tampa, FL, was formerly a Consulting Partner with
Salesforce.com and switched to Dynamics CRM Online when Microsoft launched
the product just a few years ago. “While Salesforce.com had “owned” the
cloud CRM space for many years, we immediately saw the tremendous value for
our customers in a CRM platform that natively integrated with the Microsoft
productivity software our customers were already using,” said Steve Mordue,
CEO of Forceworks.
For a short time, Forceworks supported Salesforce.com and Dynamics CRM Online
simultaneously. According to Mordue, “We started to feel disingenuous, as
we struggled to find reasons to suggest that ... (more)
I can hear it, can you? A popular podcaster, Jason Calacanis has advised
companies in the past to be wary of launching a technology product on top of
someone else’s platform. Many great Facebook and Twitter apps have simply
been knocked off by the platforms, and subsequently knocked right out of
business. Calacanis himself fell victim as his business at the time was
largely dependent on YouTube, and while Google did not knock off his content,
they simply made a change to the search which orphaned his content… same
result. And now here we have Microsoft.
Talk about being dependen... (more)
Office 365 is one of the best solutions Microsoft has ever produced.
Organizations are exponentially better off once they are fully operational on
the platform. However, getting from where you are today, over to this utopia,
can range from simple and painless, to the most excruciating thing you have
ever done with IT.
So what’s wrong with Office 365? Nothing, nothing at all. It works
flawlessly, the problem will be on your end. Forceworks has migrated
thousands of seats to Office 365. When there are issues, and there frequently
are, they boil down to the user’s existing hardware... (more)
There has been a lot of talk about Microsoft Dynamics CRM Online as a tool
for both sales teams and service teams, and it does a great job for both. But
what about marketing? Up until now, marketing has been an activity that
Dynamics CRM Online provided minimal support for, which usually required the
addition of an third-party solution to provide any real value. Well, that is
about to change… dramatically, with the introduction of Dynamics Marketing.
You may recall that Microsoft bought Marketing Pilot a little while back.
Well they have been very busy under the hood to pull all o... (more)
“Email is Email!”. This is what another Microsoft partner suggested to
me, that I should say when presenting Office 365 to potential customers. He
went on to say “A customer is not going to make the move to Office 365 for
email, it will be for all of the other capabilities”. Well, he was
absolutely correct. Using his sound advice, Forceworks has brought thousands
of business users to the Office 365 platform. But I continued to have this
nagging feeling, that even though users are coming on board at a rapid clip,
I was short-changing Exchange Online in the process.
While it is t... (more)